Directory Services & Dial Plans
Centralized directory services with LDAP/Active Directory integration — automated user provisioning, company-wide dial plans, and speed dial directories.
Overview
A well-organized directory is the backbone of enterprise voice communications. Summit DNC designs and implements directory services that integrate your VoIP system with Active Directory or LDAP for automated user provisioning, centralized speed dial lists, and company-wide dial plans. When a new employee is added to AD, their phone extension, voicemail, and directory listing are automatically created. When they leave, everything is automatically deprovisioned.
Key Benefits
- Zero manual phone setup when employees join or leave
- Consistent dial plans across all locations
- Company directory accessible from every phone display
- Reduced IT workload through automation
- Accurate directories eliminate misdirected calls
- BLF keys show colleague availability at a glance
VoIP & Communications
What We Deliver
Active Directory / LDAP integration for auto-provisioning
Company-wide electronic phone directory
Multi-site dial plan design and implementation
Speed dial groups and favorites lists
Extension numbering scheme design
Directory search on phone displays
Automated user provisioning and deprovisioning
BLF (Busy Lamp Field) key programming
Our Process
How We Work
Directory Audit
Review existing directory systems, extension assignments, and integration points.
Dial Plan Design
Design extension numbering, site codes, and dialing rules for all locations.
Integration
Connect PBX to Active Directory for automated user synchronization.
Configuration
Build directory, speed dials, BLF groups, and test auto-provisioning.
Validation
Test with real AD events (add/remove user) and verify directory accuracy.
Certified Partners
Brands We Install & Support
We are authorized installers and certified partners of industry-leading brands.
Grandstream
Affordable enterprise VoIP solutions including UCM PBX platforms, IP phones, and video conferencing systems.
VoIP & Communications
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Learn moreFAQ
Common Questions About Directory Services & Dial Plans
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Get a Quote for Directory Services & Dial Plans
Contact our team for a free assessment and project scope. Most projects quoted within 48 hours.