Your IT, at Your Fingertips
Summit DNC managed IT clients get access to a full-featured portal — submit tickets, monitor systems, track assets, and access documentation. Here's a preview of what you'll get.
Dashboard Overview
A real-time snapshot of your IT environment — security score, network health, support SLA compliance, and active alerts.
A+
Healthy
99.8%
0
Portal Features
Everything you need to manage your IT relationship with Summit DNC — all in one place.
Submit Support Tickets
Create, track, and manage IT support requests. See real-time status updates, technician assignments, and resolution timelines.
3
Open Tickets
12 min
Avg. Response
47
Resolved This Month
System Health Dashboard
Real-time monitoring of your network, servers, and endpoints. Performance metrics, alerts, and uptime history at a glance.
99.97%
Network Uptime
142
Active Devices
0
Alerts (24h)
Documentation Library
Access your network diagrams, configuration records, SOP documents, and vendor contacts in a searchable knowledge base.
86
Documents
12
Network Maps
34
SOPs
Asset Inventory
Complete inventory of your IT assets — serial numbers, warranty dates, locations, and lifecycle status for every device.
284
Total Assets
231
Under Warranty
8
End of Life
Included with Managed IT
Every managed IT client gets full access to the Summit DNC client portal at no additional cost. It's part of how we deliver transparency and accountability.
- 24/7 ticket submission and tracking
- Real-time network health monitoring
- Complete asset lifecycle management
- Searchable documentation library
- Monthly executive reports
- Direct technician communication
Ticket Workflow Preview
Here's how a typical support ticket flows through our system — from submission to resolution.
Submit
Create a ticket via portal, email, or phone.
Triage
Assigned to the right technician within minutes.
Resolve
Remote or on-site resolution with real-time updates.
Confirm
You verify the fix. Ticket closed with documentation.
Ready to See It Live?
Schedule a demo to walk through the portal with one of our engineers, or sign up for managed IT to get access today.